Integrations

Connect knowledge, live systems, deploy anywhere

Train agents on your docs, embed chat on your site, and optionally look up live Shopify orders after shopper verification.

Available now

Knowledge sources

Help center & docs
Point Gup at your existing help center or documentation site and it indexes the content automatically.
PDF & file uploads
Upload policy documents, product sheets, or internal notes directly.
Website embed
A single script tag adds Gup as a chat widget to any site, no framework required.

Actions

Shopify Actions
Connect your store once, choose order lookup and/or product recommendations, and enable Actions per agent. Shoppers get verified order tracking plus live catalog answers — read-only; cancel and refund are not available yet. How Shopify Actions work.
Slack handoff alerts
Paste an Incoming Webhook in Settings → Notifications to ping a channel when a conversation is handed off to a human. One-way alerts today — not a full Slack support inbox.

Coming soon

Slack (two-way)
Reply from Slack with full transcript context — beyond today’s one-way handoff webhook alerts.
Zendesk
Sync handoffs into existing Zendesk tickets for teams already on the platform.
Stripe (SaaS billing read)
Let support agents answer plan and invoice questions from your Stripe account — separate from Gup’s own billing.
API access
Trigger conversations and pull transcripts programmatically.

Keep improving

Learnings from real chats
Publish draft Q&A from handoffs into the same knowledge base — see how Learnings work.
Per-agent sources
Support, sales, and ecommerce agents each keep their own knowledge — and Actions enablement is per agent too. Explore knowledge.